Support
Help, guides and service.
Frequently asked questions
How does the instant quote work?+
You design the spring in the browser, tune the dimensions, and the estimated price appears instantly per quantity tier. The final price is confirmed by the factory before production.
Which spring types can I order?+
Compression, extension, torsion and conical, in several materials — music wire, stainless, chrome silicon and more.
How are tolerances calculated?+
We apply the standard manufacturing tolerances. You review and accept them before placing the order.
What payment methods are available?+
Card, Pix and boleto (demo in this version).
How do delivery and shipping work?+
Shipping and lead time are calculated from your postal code at checkout, with PAC and Sedex options.
Can I replace an existing spring?+
Yes. Measure the current spring (wire diameter, outer diameter, length and coil count) and enter the values in the designer.